Chiropractic Receptionist job description

85 verified openings in Chiropractic Assistants & Clinic Staff

Medicare Part B covers one service a chiropractor provides: manual manipulation of the spine to correct a subluxation. It does not cover the x-rays, massage, or acupuncture the same office may order, so whoever handles billing at the front desk needs to know exactly where that line falls. The receptionist is the office's first and last contact with a patient, greeting arrivals, answering the phone, booking and confirming visits, and taking payment. BLS reports receptionists and information clerks on one line across all industries, and its offices-of-chiropractors row is the closest figure for this job. In those offices, 15,760 receptionists earned a median of $37,890 in May 2025, ranging from under $30,570 at the tenth percentile to over $48,160 at the ninetieth. Some chiropractic offices file the same desk under medical secretaries and administrative assistants, a row that held 17,130 workers there at a median of $38,540.

Core Duties and Responsibilities

The phone comes first in O*NET's ranking of the work: answering, screening, and forwarding calls, taking messages, and scheduling. Close behind is greeting each person who walks in, finding out why they came, and sending them to the right room. Receptionists take payments and record the receipts, keep the appointment calendar current, send documents to patients and other offices, and hear out and settle complaints. Filing and maintaining records, explaining what services the office offers, and handling the mail fill the rest of the day, along with keeping the waiting area in order. In a medical office the desk often takes on intake and insurance paperwork as well, which O*NET lists under medical secretaries.

Common Skills and Technologies

Speaking leads the skills O*NET rates for receptionists, with active listening and service orientation next, the core of dealing with a patient who arrived in pain. Microsoft Office is the in-demand software, and postings also name Google Docs and QuickBooks.

Education, Training, and Career Path

O*NET places the job in Job Zone Two, some preparation needed. Half the survey answers, 49.5 percent, said it requires a high school diploma, while 25.7 percent said some college and 20.9 percent a postsecondary certificate. Related occupations include medical secretaries, office clerks, and customer service representatives, and a receptionist who wants to move toward patient care can look at the Certified Chiropractic Clinical Assistant program run by the Federation of Chiropractic Licensing Boards.

Sources: O*NET 30.0, 43-4171.00 Receptionists and Information Clerks, https://www.onetonline.org/link/summary/43-4171.00. BLS Occupational Employment and Wage Statistics, May 2025, 43-4171 and 43-6013, offices of chiropractors, https://www.bls.gov/oes/tables.htm. Centers for Medicare and Medicaid Services, https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNMattersArticles/Downloads/se1601.pdf.

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